HOW TO SHOP
FETCHZY STORE BASICS
When you shop at Fetchzy you’re shopping trendy luxury and engaging products from around the globe, expertly curated for you by the Fetchzy team. Our brand and boutique partners are located everywhere from New York, Paris, Mumbai, Dubai, Hong Kong, Singapore and Milan to Tokyo, Bengaluru, and Soul – we only work with the very best in the business. This model guarantees you a huge range of product at your doorstep, to shop from established innovative brands to the most interesting new designers and innovators around the globe; Within that range, you'll find unique trends that you don't find anywhere else. We ship from our partners to over 190 countries worldwide.HOW TO FIND PRODUCTS
At Fetchzy you can shop in multiple ways. The easiest way is to browse using the drop-down navigation menus at the top of the page and start by clicking "NEW IN" section, where you can find links to new products, on sale items, departments, and editors choice. If you know what you are looking for, use the search box at the top center. Alternatively, you can even shop by the most trending products.PAYMENT OPTIONS
We accept American Express, Visa, MasterCard, and PayPal. International customers must use a valid international credit card. If the credit card cannot be verified as belonging to the person placing the order, the order will not be processed until further validation process completes.TAX
All Taxes are included. Read more on Order & Shipping SectionPROMO CODES
- Only one code may be used per order, on an exceptional case, the system allows dual coupon, which you will be further instructed on screen for its usage.
- Certain items (including all sale items) are excluded from special promo or coupons Codes; which it may not be applied after an order is processed.
Our Ordering and checkout process is quick and straightforward. No matter how many items you have in your shopping cart.
Placing an order is easy, Simply follow these 03 steps:
- Add an item to your shopping cart by clicking "add to cart" on the item's product detail page. When you have finished shopping, click the "cart" button at the top of the page.
- You will be shown your cart for review. Click "proceed to check out".
- Complete the Check out steps by entering all required information and choose your shipping options such as standard or express delivery and you will be presented with all your order information.
- Click the "confirm" button to submit the order. You will know that your order has completed the purchase through when you receive the "thank you" page with your order number.
If you have not received an order email or unable to see your order thank you page, please contact Customer Service via our "Help & Contact us" section, optionally you may use live chat or call now from your "My Account" page.
Please be advised that once an order is confirmed, you cannot make changes to the order online.
finally, Once you have placed your order you will receive an e-mail acknowledgment before we initiate our validation process. Your order will then be shipped directly to you with real-time tracking on your package.